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Frequently Asked Questions

How can I contact Novamex?
You can contact us by clicking here:

500 West Overland, Suite 300
El Paso, TX 79901

If you would like to purchase any of our products online, you can buy them thru www.mexgrocer.com.

Where are you located?
Novamex corporate offices are located in El Paso, Texas with satellite sales offices in major markets throughout the U.S. including California, Texas, Illinois, Georgia, NewYork and others.

How can I participate in your promotions?
Rules and regulations will vary by promotion. Click here to go to our promotions page and learn how you can participate in our current promotions. Don’t miss the chance to be our next big winner.

Can companies partner up with Novamex for a promotion?
Yes, Novamex is always looking for corporations to partner in our promotions. In fact in the past we have joined forces with marketers like Univision, Telemundo, MASECA, Mexico Express, MoneyGram, La Loteria “Don Clemente”, The California Beef Council, Pizza Hut, El Gallo Giro Restaurants, Gallo, and AT&T to make our promotions even bigger and better. If you are interested in teaming up with us for our next promotion you can contact us by clicking on the contact us by clicking here and directing your question to the marketing team.

Does Novamex give back to the community?
Novamex does give back to the community many different ways, we sponsor youth soccer leagues throughout the country and help churches located in Hispanic communities raise money, just to mention a couple.

Are you sponsoring any events in my community?
We sponsor events throughout the country.

How can I become a direct Distributor for your company?
To become a direct distributor there are certain criteria that must be met. Contact a Consumer Relations Representative for more information.

How can I locate a Distrubutor that carries your products in our area?
To locate a distributor in your area, contact a Consumer Relations Representative so they can furnish you with a list of distributors in your area.

Where can I find a store that carries your products nearest me?
Contact a Consumer Relations Representative for all information on stores nearest you.

Where can I locate nutritional information/ingredients on a certain product?
Simply by clicking on the brand/product page on this webside, it will take you to a page with all of the product description. There you will click on view ingredients and nutritional information and it will provide you with all the information needed. If you can not locate what you need, please contact a Consumer Relations Representative.

Does your company have any internship opportunities?
Absolutely, we want to try and help the community in any way we can. Contact our Human Resources Dept. by clicking on Employment and submit your internship request, or you can also call the main number.

Where can I locate nutritional information/ingredients on a certain product?
Please contact the Consumer Relations Representative at: consumer.relations@novamex.com or call 1888-668-2639.